Discover Fido & Félix's fantastic team!
Concerned about animal well-being, we are always attentive to your concerns and strive to find the right solutions to your problems. Take some time to browse through the profiles of our staff.
Natalie - Owner
Natalie loves being around animals: they have been part of her life for as long as she can remember. Even as a child, she took care of the family dogs, hoping to make a difference in the animal world one day.
After spending several years dreaming and envisioning her project, she finally achieved her goal by opening a pet food and accessories store. However, she does not sell any pets. She wishes to raise awareness among pet owners and future adopters that every dog and cat deserves a loving home and family. She encourages shelter adoption and hopes to change the lives of many pets through donations and special days.
Natalie has two dogs: Roxy (a mini schnauzer) and Lily (a bichon), who now live with her daughters and two cats, Boo and Ben, two beautiful Siamese cats who kindly allow her to live with them. She also adopted Georges and Jerry, the two cats who live at the store permanently. She rescued them when they were wandering in her neighbourhood, and they have never left since! This is one big family, but she wouldn't change a thing, because they are the reason why she smiles day after day, and life wouldn't be the same without them!
Since she opened the Fido & Félix shop, Natalie has experienced the satisfaction of living off her passion and feels incredibly proud of it. She wishes to thank all those who helped bring this dream to life: family, friends, team, etc. To all those who, from near or far, made it possible, thank you a thousand times!
Fanny Germain has been working as a groomer at Fido et Félix since 2010. Properly groomed pets are happier and generally healthier. Moreover, sharing their company is much more pleasant without the bad smell, uncontrolled hair loss and hard-to-brush fur.
Fanny has always been an animal lover. She received her grooming diploma from the Salon "Au lèche-vitrine" on Île Perrot, where she discovered her passion for grooming and decided to make a career out of it.
Whenever she takes care of an animal, she takes the time to understand it better, so it feels more relaxed and calm. With the help of her faithful "helper", Milou, she will pamper your cat, dog or even your rabbit in a gentle and stress-free way.
An animal lover, Sabrina, our animal health technician, groomer and weekend supervisor, has been part of the Fido & Félix team since the very beginning.
Backed by extensive training and years of experience in veterinary clinics, emergency rooms, customer service, with horses in the countryside, she is a valuable asset to Fifo & Félix, providing you with helpful information or refering you to the best sources. Should you have any queries or concerns regarding the health or well-being of your little four-legged friends, or should you wish to book a grooming session, don't hesitate to visit her or make an appointment!
Her leitmotiv: animal health and well-being
Hello! My name is Milou. I am a proud ambassador of the Japanese Spitz breed. I've been a "helper" since I was one year old, and I love my job because it allows me to be with "Mama Fanny" every day and meet new friends. I am never bored at Fido & Félix because there is always someone at the store to hug me or to play with me! My job is pretty fun: being petted, playing with the employees and customers, pure bliss! In addition, I get lots of treats! I also enjoy long walks, swimming in the pool and going to the dog park when my schedule allows. If you stop by during the summer, don't be surprised by my unique haircut. My mom did it, and it's called a mohawk!